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New Students Start Here

New Students Start Here

Essential Tasks for New Students

Your Login Information

Once you have been admitted to the College, your Volmail Email AddressUsername/Student ID, and initial Password are sent to the personal email account you listed on your application (From: Remember to check Junk Mail if you do not see that email (enter “from: jalc“ in the search box).

Complete the Following Tasks by the First Day of Classes!

  1. Click Here to Change Your Password (Use the green button if you know your current password, or the red button if you don’t.)
  2. Log Into MyJALC (
    Click the link above, and enter your ID Number in the Student ID Number text box at the top of the page then click the Continue button. You’ll be able to return to MyJALC any time by clicking the link near the top right hand corner of the JALC website. Here you can:
    • View your schedule: Students tab > My Course Schedule.
    • View your bursar bill: Students tab > Student Accounts.
    • Order an official transcript: Admissions and Records tab > Transcript Information.
    • See your grades: Students tab > Student Registration > My Grade Report.
    • Add or drop classes: Students tab > Student Registration.
  3. Log Into Volmail (
    It’s important that you check your Volmail, as this is the way instructors will contact you. Click the following link to learn about the easiest way to check your Volmail.
  4. Click Here to Create a JALCText Account
    You will need to create a JALCText account to get emergency and campus closure text alerts on your cell phone. This is a service that you’ll have to opt in to, as these accounts are not created automatically.
  5. Log Into Desire2Learn (
    Many courses require you to use Desire2Learn (D2L), the college’s distance learning platform. If you’re registered for any online or hybrid classes, they will appear in D2L at the beginning of each semester (some courses might not appear in D2L until the first day of classes).
  6. Click Here to Find Syllabi for Your Classes
    A syllabus provides important information about a course, such as which books are required and how students will be graded. You can find syllabi for your classes in the “Syllabi Portal” which is listed in the “Campus Resources” section of the MyJALC Home page (some syllabi may not get posted until the first day of classes).
  7. Log Into OneDrive
    John A Logan students automatically get a full Terabyte (1,024 GB) of cloud storage on OneDrive. With OneDrive you can ditch your thumb drive and store your coursework in the cloud. Your OneDrive account also gives you access to Office365, the web based version of Microsoft Office (Word, Excel, PowerPoint, OneNote).
  8. Install Microsoft Office for Free!
    John A. Logan Students can install the full-featured Microsoft Office Suite on up to 5 computers (Windows or Mac) for FREE! You can also install Microsoft Office phone and tablet apps for free from your device’s app store.
  9. Click Here to Print Documents for Free!
    John A Logan students can print for free, from any computer, tablet, or smart phone. Upload files 24/7 to the PrintNet website. Pick up print jobs in Room C115, Monday-Friday. You can also print for free to the library copier, from any library computer.

    Complete Item 10 Once You Arrive on Campus:
  10. Log Into the Wireless Network 
    Connect to “LoganLive! Student Wireless” using your Username/Student ID and Password. Make sure “Connect automatically” is checked.

Help with Technology

If you are unable to log into Volmail, or any other service (D2L, MyJALC, Wireless), full support is available Monday through Friday from 7:45am – 4:30pm on all days that the college is open.

Direct Links to Important Resources





Install Office/Use Office365:

Useful Telephone Extensions

College Phone Number: 618-985-2828

Academic Advisement: extension 8070
Questions about courses and academic programs

Admissions: extension 8298
Questions about admissions, transcripts, account information

Bookstore: 618-985-6418
Questions about textbooks and course related supplies

Bursar: extension 8201
Questions about tuition, fees and bills

Financial Aid: extension 8308
Questions about Financial Aid, FAFSA

IT Help Desk: extension 8388
Questions about logging in and wireless connectivity

Learning Resource Center: extension 8278
Questions about Desire2Learn