Information Technology (IT) is responsible for providing and maintaining a wide range of technologies to support the operations of the College. We strive to provide the appropriate balance of high quality, cost-effective technology and technology support for the faculty and staff of John A Logan College (JALC) and the students that we serve. We support: 54 computer labs; 99 smart classrooms; over 1500 computers; approximately 100 network servers; all campus printers; networked copiers; wireless access points; phones; network switches; fiber connections; and all associated hardware and software solutions.
MISSION & PRINCIPLES
The Information Technology Department of John A Logan College provides strategic, reliable, and integrated technology to support and facilitate student learning. We strive to provide the appropriate balance of high quality, cost-effective technology and technology support to the John A Logan College community.
These guiding principles support our service delivery, and act as a compass for IT staff:
Customer Focused – Focus on customer service above all other priorities. Customer feedback will be used to measure our success in this area.
Reliable – Make every effort to be rock solid in terms of uptime, service, training and communication.
Innovative – Think beyond perceived constraints. Find ways to improve efficiencies through process automation, and offer new services that focus on customer needs.
Value Driven – Leverage technology to seek cost effective solutions that bring value as well as a quality.
Continuously Improving – Make training and learning a high priority. Training is an integral standard in the field of technology implementation and support.