Change Your Password

Students

1. Open Firefox
2. Go to my.jalc.edu
3. Click the Login button
4. Click either: the orange box: “Change Password: Known or Current”
   -OR- the light blue box: “Reset Password: Expired or Forgotten”

Note: You will need to have registered with Password Manager if you need to change a forgotten password. If you have not registered, call the 24/7 Help Desk {(618) 985-2828 Ext. 8388}

Faculty & Staff

In Your Office (Logged in as yourself):

1. Close Outlook
2. Press Control-Alt-Delete
3. Choose “Change Password”

Off Campus -OR- in Classroom/Lab (Logged in as a generic user):

1. Open Firefox
2. Go to my.jalc.edu
3. Click the Login button
4. Click either: the orange box: “Change Password: Known or Current”
   -OR- the light blue box: “Reset Password: Expired or Forgotten”

Note: You will need to have registered with Password Manager if you need to change a forgotten or expired password. If you have not registered, call the Help Desk {(618) 985-2828 Ext. 8388}