Most Commonly Asked Questions - John A. Logan College

Visit jst.doded.mil and create an account. You can choose “Register” and not use a CAC Login.

Once registered, you can go to your Transcripts tab, type in “John A Logan College” (no punctuation) as the institution you wish to have your transcripts sent to, and verify your delivery method (suggestion: use online delivery).

If you want your military transcripts to be articulated, make sure you fill out a Transcript Evaluation Request and have it sent to Admissions.

Also, remember to turn in your DD214 to Admissions. This gives all veterans HTH 110 (2) and PED 1000 (2) college credits.

You have applied for your benefit, but you have not received your eligibility letter. Where can you get a copy of it to turn into your college?

For GI Bill® Programs, you can call 1-888-442-4551 and request that VA send you another copy of your eligibility benefit or use “Ask VA”.

You can get a copy of your Post 9/11 eligibility letter on eBenefits: https://www.ebenefits.va.gov/

If you have attended a previous college, you can also ask them for a copy of your eligibility letter. Depending on each college’s policy they may be able to send it to your new school or you may have to pick it up. Be sure to ask.

To get your Illinois National Guard Grant, Illinois Veterans Grant, or Illinois MIA/POW Scholarship eligibility letter, you can create an account and download your eligibility letter.

Go to: https://studentportal.isac.org/web/guest/student
Click on Login (upper, right hand corner)
Choose the “Sign Up” tab
Create your account by entering your personal information, creating a password, and your security question.
Go to “ISAC Programs” tab
Click on ING, IVG, or MIA/POW to check on your status.
Under current status, you should see remaining points.
Application status should show your application date, eligibility status, eligibility date, and your ING/IVG/MIAPOW number (eligibility letter).
ING/IVG/MIAPOW History will show the colleges you have used your benefits at, the term used, the amount your benefit paid, hours you were enrolled (up to 12), and how many points you used.

Please check our Academic Calendars for specific dates here: https://my.jalc.edu/ICS/Academics/

Each semester has registration, instruction beginning, block scheduling, last day to withdraw with 100% refund, last day to withdraw with “W” grade, and holiday dates.

The last day to withdraw with 100% is what the VRO refers to as a “dropped class.” When you drop a class, it does not appear on your unofficial transcripts, schedule, or bill. The cost of the class is refunded.

The last day to withdraw with “W” grade is what the VRO refers to as a “withdraw.” A “W” appears on your unofficial transcript.

To update your Direct Deposit information, please do one of the following:

Login to WAVE. On the main menu page once you have logged in, click the link to the left that says “Direct Deposit Enrollment Form” or “Change of Address” depending on what you need to do. Both procedures can be completed online.
Call Veterans Affairs at 1-888 GI BILL 1 (1-888-442-4551).
Login to eBenefits.

If you are a member of the Armed Forces on August 1, 2009 and eligible for the Post-9/11 GI Bill®, the Department of Defense (DoD) offers you the opportunity to transfer benefits to your spouse or dependents.

For more detailed information click here: https://www.va.gov/education/transfer-post-9-11-gi-bill-benefits/

This program assists Veterans and dependents in learning a trade or skill through participating in apprenticeship or on-the-job training. You generally enter into a training contract for a specific time with an employer or union, at the end of your training period you gain job certification or journeyman status. In most instances you will receive a salary from your employer or union while you are training. As you progress through your training, your skill level increases and so does your salary.

For more information on enrolling in apprenticeship or on-the-job training contact your local VA office 1-888-GI BILL 1 (888-442-4551).

A student may take courses at more than one school that apply to his or her degree. The school that will grant the degree is the student’s “primary” school. All other schools are “secondary” schools.

The primary school must issue a “parent letter” to the secondary school; this should be coordinated by the student and their SCO’s. (Student must let their college know they are enrolled in classes at two locations.)

Most VA benefits may be used at both schools. State scholarships and grants may only be used at the primary school.

You must be eligible for and using a GI Bill® that covers test fees. Currently, Post 9/11, Montgomery GI Bill® Active Duty, Montgomery GI Bill® Selected Reserve, Veterans Educational Assistance Program, and Dependent Education Assistance is eligible for this benefit.

If you have applied for and are eligible for education benefits, you can apply for reimbursement of a test by sending VA a reimbursement request form.

To apply for reimbursement for a licensing or certification test (such as: MCSE, CADD, EMT, etc.), click here: https://www.vba.va.gov/pubs/forms/VBA-22-0803-ARE.pdf

To apply for reimbursement for a National Test (such as: SAT, ACT, MCAT, CLEP), click here: https://www.vba.va.gov/pubs/forms/VBA-22-0810-ARE.pdf

Submit these forms to VA via “Ask VA”.

The following active duty qualifies for Post-9/11 GI Bill® eligibility:

All Title 10 active duty supporting named contingency operations
Title 32 service for the purpose of organizing, administering, recruiting, instructing, or training the National Guard
Title 32 service under section 502(f) for the purpose of responding to a national emergency
All voluntary active duty, with the exception of active duty for medical care and medical evaluation
Title 10 service under 502(f): Title 10 service under 12301(h) for the purpose of receiving service-related medical care
A reservist who receives a Purple Heart for service occurring on or after September 11, 2001.
Service under 12304, 12304a, and 12304b orders, mobilization to provide assistance in response to a major disaster or emergency or for preplanned missions in support of combatant commands
Individuals ordered to active duty under section 12301(h) of title 10, USC to receive authorized medical care, to be medically evaluated for disability or other purposes, or to complete a required Department of Defense healthcare study.

All forms of inactive duty training (drills and funeral honors), as well as annual training do not qualify for the Post-9/11 GI Bill® education benefit.

ADSW, ADOS, and ADT training performed under Title 32 are not considered qualifying service.

NOTE: This information was updated on 9/30/2020.

If you are using a military education benefit that pays you a monthly stipend, you can look up your pay chart here: https://www.benefits.va.gov/gibill/resources/benefits_resources/rate_tables.asp

If you would like to use the GI Bill® Comparison Tool you can go here: https://www.va.gov/gi-bill-comparison-tool

Typically, VA payments are released the first week of every month that you are enrolled in classes.

There are many things that affect when you receive your payments. Your school must submit your enrollment to VA for processing to begin. If it’s the first time you are using benefits, it will take longer to process your payment than if you are re-enrolling. In general, it takes about a month to process an original claim, and about a week for a re-enrollment.

Processing times are longer in the fall than during other terms due to the volume of claims VA receives.

If you are receiving benefits under MGIB-AD (Chapter 30) or MGIB-SR (Chapter 1606), you must also verify your enrollment at the end of each month in order to receive payment for that month. Benefits are paid after each month of school is completed. You will generally receive payment within two weeks of verifying your enrollment at the end of the month (or within one week if using Direct Deposit). To check on the status of an Education benefit payment, please call 888-GIBILL-1 (888-442-4551). You can select the option for an automated update, or speak to a claims specialist.

Effective December 17, 2021 all Post 9/11 GI Bill®(Chapter 33) users will be required to verify their attendance. This will be done the last day of every month the student is enrolled. This can be done by calling VA directly, using your W.A.V.E. website or you can sign up for VA’s text messaging verification service.

Did you setup a student file with the John A. Logan College Veterans Resource Office? If you did not, please contact us immediately.

Have you completed our Certification Verification form? If you have not, you have not been certified. Please go to “Certification Verification” on the left and complete the form.

If you have completed the Certification Verification form, call our office at 618-985-2828 ext. 8046 to obtain your certification ID number before calling St. Louis VA RPO.

Are you using Chapter 30, Chapter 33, or Chapter 1606 and need to verify your attendance the last day of every month?

If you have not verified your attendance, your payment will not be processed. You can verify your attendance by:

Calling 1-877-823-2378 (remember your SSN is your file number)
By creating a W.A.V.E. account here: https://www.gibill.va.gov/wave/index.do

If you have any questions regarding your VA education benefits payments, contact the St Louis VA RPO at 1-888-GI Bill-1 (1-888-442-4551).

You can also use “Ask.VA” on the ask.va.gov website

Remember, the first and last month of each semester is prorated. You are only paid for the number of days that classes are in session (weekends and holidays are included. Example: Classes started on August 12th. Classes were in session for 20 of the 31 days in August. To calculate your estimated payment, divide your total monthly stipend payment by 31 and then multiply that amount by the number of days in session.

You can purchase books from the JALC bookstore; online or in person. Please visit their website to find out how to do so: https://jalc.ecampus.com

You can get your ISBN number from your syllabus, schedule, or the bookstore website. Currently, there is only one military education benefit that assists with purchasing books; Chapter 31 Vocational Rehabilitation.

Chapter 33 students will receive an upfront payment from the VA for books and supplies after their benefits have been certified.

If you have not received your monthly stipend payment, call or email your assigned Chapter 31 counselor. They will be able to assist you. DO NOT call St. Louis VA RPO as they will not be able to answer your questions.

If your contract has been approved and you are ready to buy books and supplies, please contact the John A. Logan College Bookstore. Their information can be found here: https://jalc.ecampus.com (Note: Only Chapter 31 Vocational Rehabilitation provides books and supplies for students through the bookstore. No other military education benefit offers this.)