Student Complaints

John A. Logan College is committed to equal opportunities for all students. The College has established procedures for the fast and fair resolution of student complaints. Students are welcome to contact the Ombud to discuss issues, identify which process to follow, or prepare for steps within a process. Click here for more information about the Ombud.

NC-SARA

The U.S. Department of Education requires institutions offering distance education to students outside the institution’s home state to be authorized in the students’ state of residence.

Illinois is a State Authorization Reciprocity Agreement (SARA) state. SARA is a voluntary organization that makes it easier for students to take distance education courses from institutions in other states by establishing standards that member institutions agree to follow.

John A. Logan College has been approved by Illinois to participate in the National Council for State Authorization Reciprocity Agreements (NC-SARA). NC-SARA is an agreement among member states, districts and territories that establishes postsecondary distance education. Learn more at www.nc-sara.org.

Student Concern/Comment

If you have a Concern or Comment you would like to share, please use our Concern/Comment Form.

Student Complaint Procedure

The complaint process should begin with John A. Logan College. If you have a complaint, please refer to the procedures outlined in the Student Guidebook and/or Administrative Procedure 831.

If no resolution is found through John A. Logan’s complaint process, you may contact the institution’s home state SARA Portal Entity. NC-SARA maintains a directory of State Portal Entity (SPE) Contacts and SARA Student Complaint Process Information by State.

State Authorizations

Professional Licensure Disclosures:

The U.S. Code of Federal Regulations require disclosures by institutions regarding educational requirements for programs leading to professional licensure or certification regardless of modality. The institution must make readily available to enrolled and prospective students information about whether programs leading to professional licensure or certification meet educational requirements.

Before enrolling in a program intended to satisfy a particular state’s educational requirements for the practice of a particular occupation, students are strongly encouraged to review the information under the respective program. Students are also encouraged to contact the appropriate licensing agency to seek information and additional guidance before beginning a program outside of their home state. SARA institutions are required to provide related disclosures; institutions that participate in federal student financial aid programs must meet similar federal requirements.

John A. Logan College strives to ensure that information regarding educational requirements for licensure or certification is up to date; however, state requirements may change. Beyond educational requirements, state licensure boards may require applicants to complete professional examinations, background checks, years of professional experience, residency requirements, jurisprudence exams, and other training.

The new U.S. Department of Education regulations, 34 CFR 668.14(b)(32) require colleges to assign programs leading to licensure to one of two categories; “Yes, meets state requirements” or “No, does not meet state requirements.”

John A. Logan College’s educational programs are designed to meet licensure requirements in the state of Illinois regardless of the modality of instruction. The programs listed below meet educational requirements for professional licensure or certification for that occupation in Illinois:

John A. Logan College cannot guarantee licensure in other states. State laws, regulations, and policies governing professional licensure may change at any time. The decision to grant a license or certification is the purview of the state. Only state licensing agencies or boards can determine whether an academic program meets or partially meets educational requirements for licensure. John A. Logan College cannot guarantee an individual’s attainment of any professional licensure or certification, in any field, in any state. At this time, per regulations, the College must assign, “No, does not meet requirements” in states other than Illinois.

Students are encouraged to contact the appropriate state licensing authority directly to determine if John A. Logan College’s program meets the educational requirements for licensure before beginning the program. Many John A. Logan College licensure program graduates have successfully transferred into careers and obtained licensure in states other than Illinois.

Cosmetology Teacher Program – Certificate – John A. Logan College (jalc.edu)

Cosmetology – Certificate – John A. Logan College (jalc.edu)

Cosmetology – AAS Degree – John A. Logan College (jalc.edu)

Emergency Medical Services – AAS Degree – John A. Logan College (jalc.edu)

Emergency Medical Services – Certificate – John A. Logan College (jalc.edu)

Emergency Medical Technician – Certificate – John A. Logan College (jalc.edu)

Nursing – Practical Nursing Full-Time Program – Certificate – John A. Logan College (jalc.edu)

Nursing – Practical Nursing Part-Time Program – Certificate – John A. Logan College (jalc.edu)

Nursing (ADN) Part-Time Program – AAS Degree – John A. Logan College (jalc.edu)

Nursing (ADN) Hybrid Online Full-Time – AAS Degree – John A. Logan College (jalc.edu)

Nursing (ADN) Full-Time Program – AAS Degree – John A. Logan College (jalc.edu)

Additional  Resources

The National Council for State Authorization Reciprocity Agreements (NC-SARA) has developed a variety of resources for states, colleges and universities, students, and the general public.

NC-SARA plays an important role in ensuring consumer protections for students who take advantage of interstate distance education programs. NC-SARA has developed a variety of resources specifically designed for students.

Click the links below to learn more: