Desire2Learn accounts are created automatically when you enroll in classes. Currently the account creation and enrollment process takes about 24 hours to complete.
Your account information:
- Was emailed to the Primary Personal Email Account that you provided during registration
- The email notification contains a student's Username, Email Address, Student ID, and Password to log into JALC systems.
Example of email received:
Your Volmail UserName is: 2981234
Your Volmail Email is: email@example.com
Your Volmail Password is:T12x58!?
D2L TECHNICAL HELP
If you have experienced a technical problem in Desire2Learn with a test, posting to a discussion, etc., you should contact a Desire2Learn Administrator by email or call during the regular work week: Monday - Friday 8:00 a.m. - 4:30 p.m.
For help, please contact:
- Learning Resource Center
- 618.985.2828, Ext. 8278
- Krystal Reagan - Associate Dean for Education Technology
- 618.985.2828, Ext. 8596
- E-Mail: firstname.lastname@example.org
D2L COURSE/CONTENT HELP
Questions about course content should be directed to the instructor for that specific course.