Job Description

The CCR&R Specialist II serves as a customer service clerk and an assistant to the CCR&R office staff. In addition to general receptionist duties, they process incoming and outgoing mail and correspond with CCAP clients via phone and email. They also work with providers, running background checks, coordinating fingerprinting forms, and managing W-9s by working with IDHS/Comptroller as necessary to process payments to providers.

Required Qualifications
An associate’s degree from an accredited institution, or 5 + years of experience in an office setting.

Essential Functions & Position Duties

• Performs basic receptionist duties (answering phones, greeting visitors, directing calls, etc.)
• Maintains files (both electronic and hard copy)
• Data entry
• Maintains confidential and sensitive information
• Processes requisitions
• Works with budgets
• Coordinates and attends meetings as appropriate; prepares and distributes minutes
• Interface with college-restricted software systems
• Supervisory duties (Student Workers)
• Manipulates data in college-restricted software systems
• Manipulate data in conjunction with an outside agency or CAD software system

Non-essential functions of the position

• Other duties as assigned. Duties must be performed on the John A. Logan College campus or designated location.

John A. Logan College offers a variety of benefits to employees. These benefits include, but are not limited to:

• State Universities Retirement System (SURS)
• Health, Vision, and Dental Insurance
• Life insurance
• Paid Time Off (Vacation, Sick, Personal)
• Paid Holidays
• JALC Tuition Waiver

Deadline to Apply: Open until filled

Type of Position: Full-time; Operational

Hours: 8:00 am – 4:30 pm; Monday – Friday

 Salary: $19.00 – $19.50, based on education and experience

Current employees may complete an internal application and submit a resume.

If you have questions, you may contact the Office of Human Resources at 618-985-2828 x 8912 or at humanresources@jalc.edu.

JALC Mission: “To enrich lives through learning and community engagement.”

John A. Logan College is an equal-opportunity employer. John A. Logan does not discriminate in employment with regard to race, color, religion, national origin, citizenship status, ancestry, age, sex (including sexual harassment), sexual orientation, marital status, physical or mental disability, military status, or unfavorable discharge from military service or any other characteristic protected by law.