Mission & Principles
Mission Statement
The Information Technology Department of John A Logan College provides strategic, reliable, and integrated technology to support and facilitate student learning. We strive to provide the highest quality, most cost-effective technology and technology support for the John A Logan College community.
Guiding Principles
These guiding principles support information technology service delivery and act as a compass for our IT staff:
Customer Focused – Focus on customer service above all other priorities. Customer feedback will be used to measure our success in this area.
Reliable – Make every effort to be rock solid in terms of uptime, service, training and communication.
Innovative – Think beyond perceived constraints. Find ways to improve efficiencies through process automation and offer new services that focus on customer needs.
Value Driven – Leverage technology to seek cost effective solutions that bring value as well as a quality.
Continuously Improving – Make training and learning a high priority. Training is an integral standard in the field of technology implementation and support. At John A Logan College we will meet or exceed that standard.