Employee Comments and Responses

Date ReceivedSummary of CommentResponse
April 1, 2022A comment was submitted asking, “Do you know when the bridge to the south pond will be functional? The rails have been installed (last week they finished) but it is still blocked off.” The commenter recommended “Finish up so it can be utilized.”.The Campus Life Committee reached out to the Assistant Vice-President of Construction, Jeremy Sargent, who responded that “The bridge railing needs touch-ups and adjustments. That should happen (weather permitting) over the next 2 weeks. The contractor will also be striping the entire walkway the week of the 18th. I anticipate that the entire walkway will be complete, open, and ready for use by April 25.”.
September, 3, 2021A comment was submitted stating “The patio furniture at the bottom west entrance of G building (outside of G 124/G125) heading out to the pond is in poor condition. I have seen students sitting out there eating and studying on this patio furniture. Was wondering if replacement patio furniture could be purchased?”. The commenter recommended that “Any funding available or clubs could purchase some updated patio furniture.”.Yes, we will be placing furniture in that area. The plan for outdoor dining areas which is a public health recommendation will go to the September Board meeting. If approved, we will immediately place the order. We are focusing on in stock items. This is federal stimulus funding due to COVID.
August 5, 2021A comment was submitted asking “Why aren’t we being informed of confirmed Covid cases on campus? I think we deserve to know how many people who have been on campus have contracted the illness.” The commenter recommended for us to “Continue to report numbers of staff AND students at all times”.Covid numbers were updated for Thursday, August 5th on the website. Our COVID Coordinator, Kathleen Doty has been re-employed so those numbers will be updated every Thursday unless otherwise noted. Click here to view the COVID-19 Confirmed Cases page.
May 19, 2021Would really love to see student workers being taught how to be professionals and assist with office tasks. Some student workers do an amazing job. Others seem to watch a ton of Netflix, YouTube, social media, play games, and shop. This seems to be very common in several offices. I’ve actually been ignored because they were finishing an episode or chatting online. Lots of cellphone time as well. We should encourage our student workers to assist within our offices, assist other students, and focus on their coursework. We have a wonderful opportunity to teach our student workers what is expected in a workplace environment.Thank you for reaching out. The Campus Life Committee reached out to the Director of Career Services, Beth Stephens for further information regarding supervision of student workers and available resources. Each student worker is required to complete an Orientation video that covers their responsibilities and dress, but does not cover their job duties. Student workers sign a sheet acknowledging that they have watched and understand the video. It is up to each department to train their student workers on their job duties. If there are concerns, the supervisor of the student worker should be made known of the issue. Each supervisor does their own training and sets the precedence on what they allow student workers to do in their respective offices. Each supervisor has access to the Handbook for Supervisors available on the Intranet. If there are still concerns after addressing the issue with the student worker’s supervisor or if you have any further questions, please contact the Director of Career Services.
November 17, 2020A comment was submitted suggesting to list the number of students and staff members quarantining in addition to the number of positive COVID cases on campus. The comment suggested that this would be a better indication of the spread of the virus due to some individuals choosing to quarantine rather than also test. The recommendation from the commenter is to update the COVID 19 cases information.Thank you for reaching out. The Campus Life Committee has forwarded this comment on to the Office of Human Resources. Please also feel free to contact HR regarding any COVID-19 related concerns inclusive of Faculty, Staff, and Students. HR will be able to navigate your concerns, and ideas, relative to the virus.
August 27, 2020A comment was submitted requesting that instructors be informed of positive COVID students in their classroom without the names so that there are no privacy violations, but to allow for instructors to realize if they may have been exposed before being around vulnerable family members.Thank you for reaching out. Please contact HR regarding any COVID-19 related concerns inclusive of Faculty, Staff, and Students.  HR will be able to navigate your concerns, and ideas, relative to the virus.
January 17, 2020A suggestion was submitted to look into the possibility of having Food Truck Friday’s.Currently, Kings Food Service is not open on Fridays, so this is something that the college could possibly be open to doing. This comment was referred to Chris Naegele, Director of Facility Services. If anyone knows of a food truck that would like to park on campus on Fridays, the owner needs to contact the Scheduling Office.
October 22, 2019A comment was submitted in regards to announce emails for excused absences for teams and clubs. Commenter feels as though the entire campus does not need to be alerted and that it should be the responsibility of the player/team member to notify the instructor. The commenter’s recommendation is that administration request these emails stop and that individuals be responsible for notifying their instructor of the absence.This comment was forwarded to Administration. After discussion, the committee does not recommend doing away with these emails at this time. The committee agreed them to be practical and celebrate campus and cultural activities.
October 22, 2019A recommendation was submitted that there be an “About” section on the college’s homepage that lists quick facts about JALC and the college’s history. Commenter stated that if such page already exist, it is not easy to find. The commenter’s recommendation is to add an “About” section on the college’s website and include “JALC History”.There are a few locations on the college’s website with this information, but this suggestion will be taken into consideration with future design of the website.
October 17, 2019A comment was submitted regarding a concern with the hours of the E-wing café and the cafeteria. The commenter had been to both locations during what they thought were open hours, but no one was available. The commenter’s recommendation was to send out a new announcement/flyer with correct hours and consider opening before class/work hours start at 8 am.The contract with Kings Food Service does not require that they be open during certain hours. However, Campus Life Committee member Chris Naegele will have a conversation with Kings Food Service to see if they can set hours and keep them posted. Chris will also talk to them about the possibility of being open on Fridays.
August 23, 2019I think the student planners were a great idea and turned out exceptional. Kudos to Adrienne, her staff, and all involved.This comment was forwarded to Adrienne Barkley-Giffin and her supervisor, Tim Williams.
August 23, 2019It would be nice to see an operational staff employee featured on the JALC Facebook page.This comment was forwarded to Jared Gravatt, who currently manages the JALC Facebook social media page. Also, as a reminder, anyone may submit employee suggestions to be featured to Jared.
August 23, 2019I think it would be nice to offer more vegetarian options at our JALC events since there are those faculty, students, and community members who choose to be vegetarian or vegan.Kings Food Service does currently offer some vegan/vegetarian options. Chris Naegele will also mention this request to KFS to keep in mind for future food options. This comment was also forwarded on to the President’s Office and Adrienne Barkley Giffin.
February 5, 2019If a staff position requires certification and/or continuing education, it should be a professional (NTP) position.Forwarded to HR
January 31, 2019I appreciate the personable attitude of Curtis Simmons. He always arrives at our office with a smile on his face and a willingness to help. Thank you!Forwarded to Tim Gibson as supervisor.
January 29, 2019Shout out to Phillip Lane, who is always very timely and helpful.Forwarded to Tim Williams as supervisor.
January 29, 2019Kudos to the Foundation team that connected with Fazoli’s for the Italian Dinner fundraiser. I know several more will be coming for sure! Best of luck with this fundraiser!Forwarded to Staci Shafer for her office.
January 28, 2019Suggestion… we have had a growing number of requests for a “lactation room” for nursing/pumping mothers. When space planning, this is an area we need to give some serious consideration. Recommendation to create a clean, safe placeWe sent a recommendation to administration, Brad McCormick For the college to think of this in the future planning meetings and create a short term solution in the meantime.
October 14, 2018G Building has a soap dispenser that has been leaking and is broken.This comment was forwarded to Chris Naegele. The soap dispenser is repaired. Chris stated anytime this situation comes up to please contact him and he will look into removing the old dispenser and seeing if new ones are in there already.
October 14, 2018The first and second floor in G Building has horrible carpet stains and large areas of discoloration. Can it be replaced?The carpet replacement request was forwarded on to Tim Gibson, Chris Naegele, and Administration for discussion.
October 14, 2018Can we have paper towel dispensers in the bathrooms in the new B wing?This comment was forwarded to Chris Naegele and paper towel dispensers have been added.
October 12, 2018Can we make it where we cannot enroll students in classes that are no longer in session or at least have something pop up when the course has already started?This comment was forwarded on to Christy Stewart and Jason Snider. The understanding was that we cannot currently close registration on certain courses while leaving other’s open in Jenzabar. Further checking on this will be done to see if anything can be changed.
October 12, 2018A huge Thank You to all staff here at JALC who have had to deal with our mess, deadlines, strange requests, and everything else…which does include the kitchen sink by the way! The childcare center looks terrific, and is much safer due to all your hard work. I appreciate your time and dedication very much.This comment was shared with Chris Naegele and Tim Gibson.
October 12, 2018Request was made to bring Winston Bagels back to campus. The comment was also made that King’s shouldn’t be awarded a monopoly on campus.Winston Bagels should be returning to campus soon and it will usually be on Thursdays and Fridays. Kings KFS is not being awarded a monopoly on campus. They were chosen along with Crown Brew after extensive research on both company’s visions, goals, and abilities to transform areas of our campus to better serve students, faculty, staff, and administration. The search was also primarily looking for companies that could help take care of the F wing with as many events and vendors that come in and due to the lack of staff to maintain those events and vendor setup and break down, KFS was well suited for that need. KFS is also not an exclusive service. There is a list of other authorized vendors who can come on campus. The list can be found online at https://www.jalc.edu/facilities/authorized-caterers. Kings should also be opening up food service in January.
February 8, 2017To avoid unnecessary emails, make it a policy to put address lists in Bcc instead of Cc.The Campus Life Committee decided to not move forward with this because it would take more staff time to enforce than for employees to delete unnecessary emails they receive.
February 8, 2017Suggestion to put a link to Office 365 on the faculty page of MyJALCRJ Sussman of the I.T. Department said he would take care of implementing this suggestion.
February 8, 2017The email sent out by The Writing Center staff about the “Anatomy of a Writing Center Visit” was great.This comment was shared with Kathleen Carl, who coordinates The Writing Center, and Matt Garrison, Chair of the Communications, Humanities and Social Sciences Department.
December 7, 2016Thanks to Matt Garrison for trying to create a department, including term faculty.This comment was shared with Matt Garrison and his direct supervisor.
October 19, 2015A BIG thank you to Ann Spencer and Jim Cooper for helping me on a Friday afternoon (10/16) at 4 p.m. to make sure that my training room in the H Building was ready for Saturday morning. When I arrived to my scheduled room to prepare for Saturday, the technology was not working properly. Ann helped me contact I/T and offered an alternate training room. Jim came over and got the technology working and everything went great on Saturday! Thanks so much for being as pleasant and professional at the end of the work week as you are at the beginning! Your assistance was much appreciated.This comment was shared with Ann Spencer, Jim Cooper, and their direct supervisors.
September 10, 2015A big THANK YOU to Phillip Lane for his help on ongoing upkeep of the CCR&R website. Any time we need something edited or updated, he responds immediately and has the updates done usually the same day. I told him it’s like having our own “Easy Button”! Thank you, Phillip!This comment was shared with Phillip Lane and his direct supervisor.
May 11, 2015Recommend reducing the number of student workersStudent worker funds were reduced for FY16.
May 11, 2015Questioning spending funds on resurfacing tennis courtsThis was part of a five year maintenance contract and the funds had already been allocated.
February 11, 2015People are smoking in crosswalk at E WingThis will be solved by enforcing the new state law that goes into effect on July 1, 2015 that bans smoking on college campuses.
February 5, 2015Convert from paper to electronic faculty schedulesAll employees will be able to input their office schedules and contact info on the new MyJALC portal.
September 17, 2014Consider work-from-home optionsThe Board of Trustees recently reviewed an earlier and similar request and it was not approved.
September 16, 2014Learning Lab hours & contact info on websiteForwarded to Krystal Reagan, Director of Distance Learning and recommended to College Relations adding an area on homepage for “Hours of Operation” to list building hours and operating hours for Learning Lab, Library, box office, Bookstore, etc.
September 16, 2014Sidewalk near G Wing southwest entrance1. Forwarded to Tim Gibson, Director of Buildings & Grounds 2. Grounds staff will monitor the area and keep it as clean as possible. They are also looking into permanent repairs.
April 17, 2014Link to Instructional Calendar needed on new website1. Forwarded College Relations 2. Link to Instructional Calendar added to Calendar on homepage
April 17, 2014Link to “Comment Responses” isn’t working and is hard to findLink was fixed and was added to “Staff Resources” section of SharePoint
March 28, 2014A trash/paper recycle bin is needed in my officeEmployees needing a bin for their office should Contact Chris Naegele, Coordinator of Custodial Services
March 28, 2014Give service awards to part-time employees, too.Forwarded to Human Resources and President’s Office
October 31, 2013Sweep away cobwebs, etc. at B/E entranceCustodians cleaned both entrances to the area. When the weather improves they will clean the exterior glass.
October 28, 2013Location of Desire2Learn on homepage is hard to find.On the new homepage a tab for online learning will be in the middle of the page.
October 3, 2013Provide recycle bins for glassThere is not enough glass on campus to warrant recycle bins. Bins for paper recycling will added to the library and computer labs.
September 26, 2013Provide email & SkyDrive training before implementationFrom the response Campus Life received from Mark Kinkade (Chief Information Technology Officer): In the recent past (three months), IT has provided all users with written/illustrative instructions on how to use their Sky Drives and email. Admittedly, we have not communicated well enough the current training options and they should have been done in advance of their deployment.

We are in the process of developing a Training site in SharePoint for the new Intranet. The SharePoint Training site will be jointly maintained and updated by IT and LRC (Tom Bell). We intend to provide a training calendar, request forms for requesting training, training videos, training links, Quick Start Guides, etc. Further, I intend to provide a link to the deployment schedules of each new technology being offered such as the new Microsoft Office Suite, Lync, SharePoint, and more. I would be glad to meet with you and others in the future if they want to seek further clarification on any technology training and other initiatives.
September 26, 2013Employees should follow smoking policyFrom the email Don Priddy (Campus Police) sent to all employees: Employees are required to follow the same rules as students regarding smoking on Campus. That rule is that smoking is allowed ONLY in parking lots. When students see employees smoking in prohibited areas they will assume it is ok for them to smoke in those areas.

Areas which were specifically mentioned where violations are occurring are the Waterfall Courtyard and the exterior of C Wing (near room C138). Smoking is prohibited in these and all other areas with the exception of parking lots.

Please follow the rules so additional steps are not necessary to ensure compliance.
September 4, 2013I appreciate the hard work of the grounds staff. Our campus lawns and landscaping are beautiful.The compliment has been shared with Coordinator of Grounds and Director of Buildings and Grounds
September 4, 2013Post holiday closings on website1. Forwarded to College Relations 2. A new comprehensive calendar which will include holiday closings will be on the new homepage scheduled to go live in January 2014.
March 11, 2013Update computer equipment and software in non-lab classrooms more regularly.1. Forwarded comment to IT Department and Education Technology Committee. 2. A computer replacement schedule for these rooms is being created and will be shared with employees. In the meantime, report problems in specific rooms to Mark Kinkade and I.T. staff will look into them.
February 20, 2013Add “Reserved” to employee parking spaces near H Building and increase enforcement.Forwarded comment to Campus Safety office.
February 19, 2013Kudos to Jane Bryant and the Political Science Club for hosting the forum for the Board of Trustees candidates. Great job!!The compliment will be shared with Jane Bryant, the Political Science Club, Department Chair for Social Science, and Director of Student Activities.
September 28, 2012Color printer for student and faculty useFaculty may take physical version or electronic version of color documents to Word Processing/Copy Center to get one or more hard copies. Student use forwarded to Word Processing, Library and IT (computer labs)
September 28, 2012Fax machine for student use1. Forwarded to Word Processing Center and Library with additional question about access to scanners to aid in use of free online faxing services. 2. Students may use the scanner in Computer Lab C242 to scan a document and fax it via http://faxzero.com/ or other online faxing services.
September 27, 2012Include CHEC in high school tours1. Forwarded to Marketing with recommendation to create 1 minute video about CHEC for online version of orientation. 2. College Relations will finish the video by the end of fall 2013 semester.
September 27, 2012Change employee parking tag to static cling decal1. Forwarded to Campus Safety to see if it’s feasible, recommended for rear windows. 2. Campus Safety is reviewing costs.