What's my Username?
Your username for Volmail will be your first initial followed by your last name and the last 4 digits of your Student ID number. Your initial password is an 8 digit number composed of the two digits for the day of the month you were born, two digits for the month you were born, and the last 4 digits of your Social Security number.
Johnny Logan, who has this demographic information:
- Name: Johnny Logan
- Student ID Number: 102981234
- Date of Birth: 12/30/1993
- SNN: 123-45-6789
would have this username and password combination:
- Username: email@example.com
- Password: 30126789
And, his email address would be firstname.lastname@example.org.
Help with Volmail
Student Help Desk
- 618-985-2828 ext: 8D2L (8325)
Setting Up Volmail on Your Phone
Please be aware that JALC student email accounts are in the process of being converted to a new system. What this means is, some students will be able to login to their email accounts and access their prior Gmail messages right now while others may not. If you are unable to access any of your Gmail messages, continue to check back at this website as we are converting email now. Additionally, students will not be able to change their password at this time. We apologize for the inconvenience this is caused and hope to have this conversion completed as soon as possible. If you are unable to login to your email account or need password assistance, please contact the I.T. Department Student Helpdesk at Ext. 8325 or email@example.com.