What’s my Username & Password?
Your Volmail Address & Password
Your username/email address for Volmail will be your first initial followed by your last name, and the last 4 digits of your Student ID number, with @volmail.jalc.edu at the end.
Example: Username: firstname.lastname@example.org (FLnameNNNN@volmail.jalc.edu)
If you applied to the college after April 15th, 2016 your Volmail address and unique password were sent to your primary email address (i.e. gmail, msn, yahoo, etc.). If you didn’t receive this email, please check your junk mail folder.
If you applied to the college prior to April 15th, 2016, your initial password is an 8 digit number comprised of the 2 digits for the day of the month you were born, two digits for the month you were born, and the last 4 digits of your Social Security number. Example: Password: 30126789 (DDMMSSSS)
For Example: The student John A Logan, born on December 30th, with the social security number 999-99-6789 would have the password: 30126789
Your full Volmail address also serves as your MyJALC & Desire2Learn username, with all three systems using the same password.
You can register with Password Manager and change your password at any time by clicking the “Change Password” button above. You will need to register with password manager before you can change your password. Once registered you can even change your password if you forget your current one.
Help with Volmail
- 618-985-2828 ext: (8388)
Setting Up Volmail on Your Phone
- To Set up Volmail on an Android Phone (PDF)
- To Set up Volmail on an iPhone, iPad, or iPod Touch (PDF)
- Set Up Volmail on a BlackBerry (PDF)
- Set Up Volmail on an Windows Phone (PDF)
- Learn how to forward your Volmail to another account and more here: Volmail Tips (PDF)