The Help Desk is located in room E109 and is open Monday through Friday 7:45am to 4:30pm during the fall and spring semesters, and Monday through Thursday 7:45am to 4:30pm during the summer. You can get assistance with Volmail related issues as well as help connecting to the college’s wireless network. Please look at the FAQ page under Student Resources before contacting the Student Help Desk.

You can reach the Help Desk by phone at 618-985-2828 (Ext 8388), or you may email us at any time here: helpdesk@jalc.edu

Please note that the Help Desk cannot install software nor diagnose or repair your computer. Additionally, we do not make recommendations for services that do so.