You can reach the Student Help Desk 24 hours a day, 365 days a year, at: 618-985-2828, Extension 8388.

John A. Logan students should contact the Help Desk for the following problems:

  1. You’re not able to log into your account (Volmail, MyJALC, D2L).
  2. You’re not able to log into the College’s WiFi network.

Please take a look at the FAQ page under Student Resources before contacting the Student Help Desk.