You can reach the Student Help Desk 24 hours a day, 365 days a year, at: 618-985-2828, Extension 8388.
John A. Logan students should contact the Help Desk for the following problems:
- You’re not able to log into your account (Volmail, MyJALC, D2L).
- You’re not able to log into the College’s WiFi network.
Please take a look at the FAQ page under Student Resources before contacting the Student Help Desk.