What’s my Username & Password?
Your Volmail Address & Password
Your username/email address for Volmail will be your first initial followed by your last name, and the last 4 digits of your Student ID number, with @volmail.jalc.edu at the end.
Example: Username: email@example.com (FLnameNNNN@volmail.jalc.edu)
Your initial password is an 8 digit number comprised of the 2 digits for the day of the month you were born, two digits for the month you were born, and the last 4 digits of your Social Security number. Example: Password: 30126789 (DDMMSSSS)
Johnny Logan, who has this demographic information:
- Name: Johnny Logan
- Student ID Number: 102981234
- Date of Birth: 12/30/1993
- SNN: 123-45-6789
Would have this username and password combination:
- Username: firstname.lastname@example.org
- Password: 30126789
His email address would be the same as his username: email@example.com
Help with Volmail
Student Help Desk
- 618-985-2828 ext: 8D2L (8325)
Setting Up Volmail on Your Phone
- To Set up Volmail on an Android Phone (PDF)
- To Set up Volmail on an iPhone, iPad, or iPod Touch (PDF)
- Set Up Volmail on a BlackBerry (PDF)
- Set Up Volmail on an Windows Phone (PDF)
Students will not be able to change their password at this time. We apologize for the inconvenience this is caused and hope to have this conversion completed as soon as possible. If you are unable to login to your email account or need password assistance, please contact the I.T. Department Student Helpdesk at Ext. 8325 or firstname.lastname@example.org.